1) Self-service kiosks are machines that help customers to perform tasks without assistance
2) They offer a quick way to complete transactions and access information
1) Self-service kiosk are used for purposes such as payment processing and order management
2) They provide us with payment options from cards, cash to complete transactions.
1) They are of two types which are freestanding and wall mount
2) Freestanding are more visible but take up more space, wall mount are more compact but offer less branding
1) Customers can complete transactions quickly without waiting in line.
2) Automation also helps reduce errors and improve accuracy for more efficient process.
Maintaining self-service kiosks can be expensive and it requires support for operating.
Complexity of the technology used in kiosks can be difficult for some people
Self-service kiosks offer a convenient and efficient solution for customers.
Ultimately the use of self-service kiosks can greatly improve the customer experience.